Storage, packing and shipping for eCommerce

Looking for a premium third party logistics (3PL) provider to take care of your inventory, orders, packing and shipping?

 

We are a one-stop shop solution for all logistical aspects of running an online store, including inventory storage, order fulfilment, packing, and shipping.

 

Our warehouse is conveniently located in the eastern suburbs of Sydney, close to Port Botany, airport and the CBD.

Quality and Flexibility

Founded by eCommerce retailers for eCommerce retailers, we specialise in providing 3PL services for B2C and B2B businesses that require a higher degree of quality, attention and flexibility than what large scale logistics providers can offer.

 

There are no minimum order commitments or long-term contracts with us. Simply use our services for as long as you need them.

Services

Services

Stock Storage, Order Fulfilment, Kitting, Returns

We take care of your entire order cycle including inventory management, storage, packing, shipping and returns.

Stock imports

We look after importing your goods from overseas, including customs clearance and final delivery.

Shopify Store Management​

As Shopify Partners we offer best practice advice to optimise and grow your e-Commerce store.

Store growth and advertising

Your success is our success. We see ourselves as an extension of your business. We can help increasing your order volumes by providing online paid advertising services such as Google Ads and Meta.

Contact Us

Why Birch3PL

  • Conveniently located close to Port Botany in Sydney, we can save you on transport costs when importing your stock from overseas. With easy access, you can come and visit us to check on your stock and orders.
  • We offer a competitive and transparent pricing structure tailored for smaller businesses, with no hidden costs or surprises.
  • Leverage our purchasing power to access lower AU Post rates and packaging materials, saving you on associated shipping costs.
  • We provide premium quality order fulfilment, treating your orders as if they were ours, from packaging presentation, accuracy, and speed to ship.
  • There are no minimum order commitments with us; simply pay for what you use. Clear weekly reporting is provided so you can keep an eye on your usage.
  • We have a dedicated professional account management team to look after you, from day-to-day enquiries to working on special projects.

Benefits of partnering with us

Inventory Accountability

Your stock is always safe and accounted for. We use a powerful cloud-based WMS system to manage your inventory efficiently and accurately. Our facilities are secured and CCTV monitored 24/7.

Precision Picking and Packing

We ensure that your customers always receive the correct product. Utilising the latest on mobile scanning technology, our picking accuracy is over 99.5%.

Same-day Shipping

Fast delivery is one of the most valued aspects by online customers. All orders placed by 12 PM on business days will leave our warehouse the same day, guaranteed.

Cost Control

Leverage our purchasing power to access reduced rates on packaging materials and shipping. Weekly reports are provided so you can keep a close eye on your costs.

How It Works

Get on board in 6 easy steps:

1

Contact Us

Fill up our quick contact form or email us at [email protected]. We will get back to you shortly to explore your specific fulfilment requirements.

2

Receive Your Quote

Our team will work to tailor a solution for your store’s needs. We will send you a clear pricing list and a draft agreement for you to review.

3

Send Us Your Stock

Once your agreement is accepted, fill out the receiving template detailing your stock list and ship your products to our warehouse in Sydney. We can help you arrange freight with one of our carriers.

4

Connect Your Store with Our 3PL Software

We can provide integration options for several marketplaces including Shopify, Magento and Amazon. We may request Staff Access to your store.

5

Your Stock is Received and Checked

We check and scan your products into our warehouse. As part of the process, quantities are verified against the receiving template, and photographic evidence of the stock condition is provided. We will contact you if there are any discrepancies in quantity or if any goods are received damaged.

6

Order Processing Starts

Sit back and relax. A day after your stock is received and checked, we will begin packing and shipping orders out to your customers. Order status can be monitored in real-time via our online system. Orders will be automatically marked as Fulfilled in Shopify once they are shipped.

Let us take care of your orders

[email protected]

Leave us your contact details and business info and we will get back to you soon.

 

We’d love to hear from you!

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